Frequently Asked Questions

To contact our Customer Service Department, please email [email protected] or call our support line at 1-844-950-1360. Our call center is available 7 days a week, from 9am - 8pm ET.
GOGO GLOW™:

PURIFIED WATER, BUTYLENE GLYCOL, BACILLUS/FOLIC ACID FERMENT FILTRATE EXTRACT, 1.2 HEXANEDIOL, SODIUM HYALURONATE, HYDROXYPROPYL STARCH PHOSPHATE, GLYCERIN, CAPRYLIC/CAPRIC TRIGLYCERIDE, HYDROLYZED YEAST EXTRACT, CETYL HYDROXYTHYLCELLULOSE, POLYGLUCURONIC ACID, LECITHIN, BUTYROSPERMUM PARKII BUTTER, PHENOXYETHANOL

GOGO AWAKEN™:

PURIFIED WATER, PROPYLENE GLYCOL, HYDROXYPROPYL STARCH PHOSPHATE, GLYCERYL CITRATE LACTATE/LINOLEATE/OLEATE, BACILLUS FERMENT, CAPRYLIC/CAPRIC TRIGLYCERIDE, GLYCERIN, TERMINALIA FERDINANDIANA FRUIT EXTRACT, PHENOXETHANOL, EDTA

GOGO NOURISH™:

PURIFIED WATER, HYDROXYPROPYL STARCH PHOSPHATE, BUTYROSPERMUM PARKII BUTTER, GLYCERYL CITRATE/LACTATE/LINOLEATE/OLEATE, GLYCERIN, CETYL ALCOHOL, CAPRYLIC/CAPRIC TRIGLYCERIDE, LEONTOPODIUM ALPINUM CALLUS CULTURE EXTRACT, XANTHAM GUM, HYDROLYZED YEAST EXTRACT, CETYL HYDROXYETHYL-CELLULOSE, POLYGLUCURONIC ACID, LECITHIN, PHENOXYTHANOL
Please allow 24 hours for our Customer Service Department to respond to your inquiry. Your inquiry will be processed in the order it was received. You may also contact Customer Service by phone by calling 844-950-1360.
Telephone Customer Service Hours: Our call center is open: 8am - 9pm ET, 7 days a week. The phone number to reach us at is 1-844-950-1360.
If you run into any issues while ordering online, please call us at 1-844-950-1360.
Some of our special offers are only valid for a limited time.
Stock availability is updated regularly. If an item is unavailable you will be notified.
We accept the following forms of payment:

Visa
Mastercard
Discover
American Express
Paypal
Shopify Payments
To return products for a refund (less S&H) you must first contact customer service at 844-950-1360. Refunds are only allowed on returned products that are unused and unopened. No exceptions. You must return your product within 30 calendar days of receipt of your product (we will not accept returns for refund if you do not return within 30 calendar days of receipt of your product). Please Note: We will not process, accept, or exchange product marked "Return to Sender" - Returned Products must be sent to the following address:
Return address:

GOGO Skincare

P.O. BOX 1359

CARDIFF, CA. 92007
Yes, we automatically send you an email confirmation of your order. If you have not received your confirmation, please double check the spam folder.
If you made an error entering your shipping address or need to make a change, please contact us by calling our customer service at 1-844-950-1360 as soon as possible. We will make every effort to ensure the correct delivery of your order.
One of the most common reasons for an order being delayed is an incorrect shipping address. To confirm the information we have on file is accurate please contact our customer service at 844-950-1360.

***With the ongoing coronavirus pandemic, orders may be delayed due to increased sanitation and safety precautions. We appreciate your patience during this unusual time.
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If you have a question that's not answered in our FAQ's, we want to hear it. Feel free to send any questions to [email protected] or contact our customer support at 1-844-950-1360.